"measurement"

Trust Issues with Trust Scales: Examining the Psychometric Quality of Trust Measures in the Context of AI

Trust is crucial for human interaction with artificial intelligence (AI) and is frequently measured through questionnaires or rating scales. One commonly used questionnaire in AI research is the Trust between People and Automation scale (TPA). …

Measurement Practices in UX Research: A Systematic Quantitative Literature Review

User experience research relies heavily on survey scales as an essential method for measuring users' subjective experiences with technology. However, repeatedly raised concerns regarding the improper use of survey scales in UX research and adjacent …

Trust and Reliance in XAI--Distinguishing Between Attitudinal and Behavioral Measures

Trust is often cited as an essential criterion for the effective use and real-world deployment of AI. Researchers argue that AI should be more transparent to increase trust, making transparency one of the main goals of XAI. Nevertheless, empirical …

Transparency in Measurement Reporting: A Systematic Literature Review of CHI PLAY

Measuring theoretical concepts, so-called constructs, is a central challenge of Player Experience research. Building on recent work in HCI and psychology, we conducted a systematic literature review to study the transparency of measurement reporting. …